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SCAM ALERT!!   A nationwide phone and email scam is targeting utility customers, including COOPERATIVE MEMBERS, by sending bogus email invoices directing them to a virus-infected site, or phone calls threatening disconnection of service if they do not authorize a phone payment with a credit or debit card. Read more...

 

 

 

DECEPTIVE PAYMENT PRACTICE BEING USED! www.doxo.com is posing as a processing center for Tricounty Rural Electric. Please do not use, as this is NOT a legitimate pay website for Tricounty Rural Electric.

Tricounty issues warning about popular "Pokemon Go" Games. Visit Safety/Alerts for more info. 

Telemarketers Calling To Switch?

Tricounty Rural Electric Customers may have received calls or received mail from Competitive Retail Electric Service (CRES) providers.  CRES is only to target customers of investor-owned utilities (IOU’s) that are self-regulated, but it has become a growing problem in Ohio for Cooperative members to receive calls from CRES telemarketers, offering them short term discounted rates and guaranteed savings if they switch.

 

Coop members and municipal utilities customers cannot switch their wholesale supplier of electricity.  These groups were not included in Retail Choice Legislation passed over a decade ago.

 

Telemarketers who contact electric cooperative members and insist that they can switch could be in violation of PUCO rules, and also Federal Communications Commission, Federal Trade Commission, and Truth-In-Advertising laws.

 

One of the best ways to avoid telemarketing contacts is to enroll in the National Do Not Call Registry at www.donotcall.gov. It is easy to register your phone number. If you have any concerns about these calls or mailings, please contact Tricounty Rural Electric at 419-256-7900.

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