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CALL US: 419-256-7900 | VIEW OUTAGE MAP

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Phone/Email Scam Alert

A nationwide phone and email scam is targeting utility customers, including cooperative members, by sending bogus email invoices directing them to a virus-infected site, or phone calls threatening disconnection of service if they do not authorize a phone payment with a credit or debit card. 

The email scam claims to be from a utility telling customers that their bill is ready to view and provides a hyperlink to view it. By clicking on this hyperlink, your computer is infected with malware which could go after banking info, usernames, and passwords. Do not open any suspicious emails. Delete them immediately.

If you receive a phone call regarding your overdue account, please do not give any financial or personal information to the caller unless you can be assured you are speaking with an employee of Tricounty Rural Electric.

If you do receive a phone call or email from a scammer, please get as much information as possible and call us immediately at 419-256-7900. Tricounty Electric considers this a very serious matter.

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8945 County Rd K2
Malinta, OH 43535
Phone: 419-256-7900
Fax: 419-256-6581
Hours: Monday-Friday, 7:30 a.m. to 4 p.m.

©2023 Tricounty Rural Electric Cooperative, Inc. Your Touchstone Energy Cooperative.

  • About Us
    • Application for Electric Service
    • Board of Trustees
    • Territory Map
    • Your Cooperative
    • Continuity of Service Notice
    • Seven Cooperative Principles
    • Code of Regulations
    • Retail Energy Choice Explained
    • The Lineworkers Behind Your Power
  • Member Services
    • Rebates
    • 4-H Clubs & Safety Demos
    • Scholarships
    • Youth Tour
    • Ohio Cooperative Living Magazine
    • Co-op Connections Card
    • Contact Your Representatives
    • Energy Efficiency
  • Paying Your Bill
    • Payment Options
    • Payment Assistance
    • Deceptive Payment Practices
  • Safety/Alerts
    • Report an Outage
    • Storm Checklist
    • Call Before You Dig
    • Planting Trees
    • Safe Use of Electricity
    • Phone/Email Scam Alert
    • Telemarketers Calling You?
  • Events
    • Family Month Giveaways
    • 2022 Annual Meeting
    • Farm Science Review
    • Important Dates
    • Member Appreciation Day
  • Helpful Links
    • Energy Efficiency
    • Renewable Energy
    • Co-ops Vote
    • Co-op Organizations
    • ENERGY STAR
  • Contact Us